Testimonials

Client Testimonials

 

Business Support Manager- Property Management Company

“MRK Associates supply high quality staff in a timely fashion. They provide a personal service, holding face to face meetings to understand our needs as a client and work on any feedback provided to ensure the staff we acquire of a high standard and have the skills we require. They are friendly and personable which really makes a difference. They’ve provided excellent members of temporary and permanent staff who have excelled within their roles in our business. I’d highly recommend MRK to anyone.”

 

Owner/ Director – Accountancy Firm

“We engaged MRK Associates to recruit high quality members for our team and were very impressed especially by Roland’s grasp of our requirements and the high level of customer service and communication throughout the assignment.”

 

Commercial Accountant- Nursery/Education

“As a regular recruiter through MRK Associates I have been very pleased with the service excellence that MRK Associates have offered. We have engaged each other through a partnership and this truly professional approach has leveraged the best results for us over the years. Without exception our recruitment has been enduring, and of high quality which has enhanced our first class Finance Team. I have never been hassled which has been really refreshing. MRK have taken the time to understand our business resulting in a specialist service offering the type of people that we are after and which make our business tick. This attitude and understanding has meant quick turnarounds and relevant CVs. All in all I would certainly recommend MRK as a quality recruitment agency with whom we have shared numerous successes with.”

 

Head of Shared Services and Group Reporting- Waste Management Company

“I have been using MRK Associates for Finance recruitment for a number of years now. MRK listen and understand the candidate I am looking for, adapting the search to the role I need to fill and the company environment. They offer helpful advice too, which I do listen to.  I get given just a few CVs, I hold two or three interviews at most, and I successfully recruit a top class candidate into my vacant role every time I use MRK. I do not get bombarded with CVs or get phone calls for the sake of it. I may not hear back from MRK for a week or so but I know that when they do get in touch it will be with a candidate who is worth the few days wait. I have recommended MRK to others and colleagues are pleasantly surprised, also recruiting successfully and with ease. MRK are a recruitment company who are passionate about what they do. There’s no pressure from them. No hassling. They have made recruitment a (slightly) enjoyable experience… Something I never thought I would say!”

 

 Finance Manager- Recruitment Company

“MRK’s professional but personable approach, along with their detailed knowledge about the industry, the key specialisms, our specific requirements and our parameters in which to recruit exceed any other agencies we have ever worked with. It is a testament to their ability to source the right candidates, and their understanding of our business needs that we continue to work with them time and time again for our staffing needs. All correspondence with MRK is always succinct, relevant and to the point, so that we are not inundated with numerous CV’s which don’t meet our needs. Another key aspect of our continued use of MRK’s services is their ability to source relevant skilled, business ready candidates who meet our specific needs and fit into our working environment.”

 

HR Manager- Cruise Company

“MRK is one of the best recruitment companies I’ve had the pleasure of dealing with to date. As an employer, I would be looking for a recruiter who had my business interests at heart, who would speak to candidates as a partner and would keep candidates fully in the picture of developments. MRK Associates does this and more.

They have the perfect balance of contact without harassing and engages candidates on a personal level whilst remaining unfailingly professional throughout the process. A real pleasure to do business with and represent our organisation.”

 

Head of Commercial- Caravan Company

“I first discovered MRK Associates whilst researching online Revenue Management job advertisements to aid me in writing the JD for our recent Group Revenue Manager hire. I quickly realised that MRK are specialists in the Revenue Management field and as this is a significant hire for the Club I wanted an appropriate level of recruitment expertise involved in the recruitment, hence I picked up the phone to MRK and began working with them on the assignment.

What impressed me most about MRK were both their in-depth understanding of Revenue Management role types and skills required, and the speed in which they got on with the job. MRK never failed to update us as the search went on and their enthusiasm for finding us the right candidate never faltered. MRK were utterly professional in their conduct and what’s more, they also found us some burst resource, in the form of a short-term contract, to help us in the interim.”

 

HR Manager- Hotel

“I contacted MRK when recruiting for a Revenue Manager to join our 4-red star country house hotel, they were quick to respond and after meeting with them I felt confident that they had understood our business and our needs.  Due to their knowledge of the industry MRK were able to match and supply candidates of a high quality and who were well suited to us.  Throughout the process communication was excellent and he kept us up to date with honest feedback.  I was really happy with their support and service and would recommend MRK.”

 

Revenue Manager- Holiday Company

“I worked with MRK on a hard to fill revenue management position with a great result. Not only did I find MRK highly professional and knowledgeable, but they are a company which will go the extra mile to ensure the right candidate is matched the right position. I’ll certainly use them again and have no hesitation in recommending others to do the same.”

 

Revenue Manager – Holiday Company

“Having created a new role within our team we spent 6 months struggling to find the right person through our usual channels until we turned to MRK. MRK listened carefully to our description of the new role and found a couple of very good candidates quickly who fulfilled our needs.  Throughout the process MRK maintained the right balance in their communication, keeping us informed but not pestering!  We are pleased with the end result and now have someone who will hopefully have a long and successful career with us.”

 

Senior Commercial Manager – Airport

“We have used MRK on several occasions over the last couple of years and they have always provided a first class service. They took the time to understand our business and so have been able to provide us with quality candidates who match the specifics that we are looking for. They are the first people that we think of when we need to recruit new staff.”

 

Financial Controller – Medical Devices Company

“Have worked with Roland both as a recruiting manager and as a job seeker. He certainly stands out from the crowd – very much personalised approach and excellent understanding of the requirements. Got me exactly the job I wanted – what else can I say? Will definitely continue working with Roland in the future.”

 

Senior Manager – Not for Profit Company

“I have worked with MRK, both in my own job search and in looking for recruits to work on my finance team in my current role.  In both cases, MRK has been instrumental in ensuring the success of my endeavours. Thoroughly professional and a joy to work with. Definitely the best recruitment agent that I have come across!”

 

Finance Manager – Museum

“I would like to state how professional this company was when I had to fill a vacancy at very short notice. They only sent me details for candidates that were suitable for the role that I was recruiting for. When I decided who I wanted to see for interview they arranged this and sent me a clear email showing who would be coming and at what time. They were very polite and not pushy, unlike other agencies I have had to deal with. I would not hesitate to recommend them and would certainly use them again, should the need arise.”

 

Credit Manager – Manufacturing Company

“I have used MRK Associates to supply members into my team on more than once occasion and I am extremely satisfied with the service provided. All candidates were met, briefed and sent across to me with detailed explanations as to why they were looking and what skills they could add to my team. I had a specific requirement for SAP knowledge and experience for the role and the candidates that MRK provided all had the requirements needed and the 2 candidates I employed were exceptional.

I was always kept in the loop throughout the shortlisting process and I can honestly say that when working with MRK Associates, the process from start- finish was so smooth that it completely takes away the expected stress when you’re looking to hire for your team.

I have no hesitations in calling them again and I would be more than happy to recommend MRK Associates to colleagues and friends.”

 

Finance Manager Construction Company

“I recently recruited a member of my team through MRK Associates and the service I received was exceptional.

From start to finish the communication was excellent, CV’s were well qualified and only sent to me if the candidate was a good fit to the job specification that I had provided, which meant that we filled the position quickly and with the right person.

I would recommend MRK Associates to business colleagues, friends and family who are looking for a new role. I will also be using MRK Associates if we look to expand our existing team in the future.”

 

Group Credit Controller – Recruitment Company

“I’d like to say that MRK Associates helped me at a time of need. They listened carefully to the requirements I needed and sent me CV’s that matched those requirements. They were always honest with their feedback from their initial interviews with the candidates and would not put forward people they felt wouldn’t fit. This helped a great deal as it meant that I did not have to waste time reviewing CVs that were not fit for purpose. They also took the time to listen to my feedback, my concerns and follow up on whether those concerns were immaterial or not. MRK have helped me re-structure the team that I have in place today which is solid, successful and happy! There are no unnecessary calls or emails of CV’s – they follow up occasionally just to check in, but can be confident that I would come to them in the first instance due to their track record. They provide a professional and personable service which is really hard to find.”

 

Business Finance Partner- Retail

“I have known Roland for many years, more than either of us would like to own up to.
However, throughout that time I have always found him to be honest, hardworking for both me personally and my employer, very knowledgeable about the market and interested in what we do to find the right fit every time. If that is not enough he’s good value too.

In a market full of “me toos”, I would recommend you try Roland for something different and better. He’s a nice guy too which in itself is rare!”

 

Sales and Operations Director – Leisure Company

“MRK Associates continue to provide high calibre team members to our business; I would endorse MRK without question when it comes to recruiting senior finance team resource.”

 

Revenue Management Analyst – Hospitality Company

“MRK Associates are one of the hardest working recruitment companies I have ever worked with. They always give good advice and clear feedback. MRK Associates are always on the candidate’s side as well as the client’s. I would recommend them 150%.”

 

Head of Financial Accounting and Controls- Software Company

“I worked with MRK during the recruitment process for my current job. From my perspective it was a very good experience where he provided me with realistic and useful input/feedback. Their style worked very well for me and I felt as if they were interested in making sure I got a job that was right for me rather than just being focused on filling a position. They have also followed up on occasion afterwards to ensure that the position met my expectations after starting (which it has).”

 

Group Trainer – Digital Platforms Company

“MRK Associates is a very motivated and positive professional, who is driven to get results. Would definitely work with MRK and recommend them.”

 

Managing Director – Food Company

“I was recruiting for a Finance Manager and drowning in CVs. I turned to MRK Associates and Roland was fantastic – personable, professional, and very knowledgeable about the market. He went to a lot of trouble to really understand our needs and advise where appropriate. He came up with a short list of great candidates, and one of them is now on our team. MRK was a great investment, saved me a lot of valuable time, and helped us secure the best candidate. I would thorughly recommend them.”

 

Managing Director – Professional Services

“MRK Associates are an extremely experienced financial recruitment company having worked in the sector for many years. Their experience allows them to understand the current needs of their clients, but also where they will be in the future.

MRK focus on quality service and their consistent delivery has helped them develop long term, trusted relationships with all stakeholders, which I have always found to be extremely beneficial. MRK Associates are a company I will continue to work closely with in the future.”

 

Sales and Marketing Director – Apprenticeship Company

“Roland is a genuine recruitment expert who is very ambitious for both his clients and candidates alike. He possesses both flair and commercial drive in abundance as well a strong service ethos. He will definitely be of benefit either to you or your organisation.”

 

HR – Medical Devices Company

“Excellent candidates, great market knowledge and a pleasure to work with. I have no hesitation in recommending MRK and would actively seek their advice and support when recruiting again.”

 

Director of Investor Relations – Food Company

“MRK Associates are a highly personable and exceptionally experienced resourcing professional. They have a great breadth of understanding across sectors with a strong sense of fit for both candidate and client alike. Equally and importantly, they never over-sell but works at great pace and thrives on delivery.”

 

Deputy Chief Executive – Not for Profit Company

“MRK Associates presented a workshop for staff threatened with redundancy which was comprehensive in its content and sympathetic in its delivery. They are a very professional company to work with, prompt with responses and takes the time to understand the business. I recommend MRK Associates.”

 

Project Accountant – Distribution Company

“I have found MRK associates to be very professional in dealing with both candidates and myself which has made easy to the difficulty of recruiting the correct person to the job. Unlike other agencies I did not feel that I was inundated by a lot of partially appropriate CV’s hoping that something might fit. The CV’s I did receive were very relevant and were all reasonable candidates for the position. I feel that the team treated me as an important customer spending time and effort to understand my needs. Overall MRK provided a complete package which provided a smooth process and produced a good result with an excellent candidate accepting the role.”

 

 Director of Financial Planning and Reporting- Pharmaceutical Company

“I have worked with Rob for over 10 years and he remains my first point of contact for finance recruitment.  The service I receive is always professional, but above all I value the personal knowledge of me and my team and I know any candidate put forward will meet my requirements for cultural fit, team dynamics as well as the capabilities for the individual role.  At time, I have only received a few candidates, so have requested candidates from other agencies for comparison, but usually the candidate put forward by Rob secures the role.  MRK maintains a good balance of keeping abreast of changes within the team, understanding potential moves to start work as early as possible to minimise vacancy gaps without pushing CVs or candidates.   I would recommend MRK to any business who wants to find the right staff and work with a knowledgeable, professional and personable agency.”

 

 Finance Director – Hospitality Company

“I have worked with Rob and Roland at MRK for many years now and they have always very quickly understood my business need and challenge, which helps them quickly advise what is best for my business. They are a vital support to help me build quality teams, by providing a focused list of quality candidates who are then well prepared for interview. This combination of understanding and good process management make MRK one of the most successful recruitment teams for my business. They are have worked across a range of interim and permanent assignments and junior to senior levels all with success.”

 

Group Finance – Marketing Agency

“As a former Ernst & Young Director with responsibility for staff resourcing across five offices, I’ve worked with a range of recruiters over the years. I’m aware of the time and effort it takes to recruit people into a business and I was impressed at the way Roland approached this assignment. He took the time to understand fully the needs of the FC role we had and was honest about the appropriateness of potential candidates. He also spent time outside office hours to meet candidates and kept me informed of progress right up to successful placement. All in all, great professional service!”

 

Finance Director – HR Consulting Company

“Roland has a unique ability to fully utilise his network to match clients and candidates and has earned himself a great reputation that inspires confidence to use him whenever there is a recruitment need. A very professional seamless approach to recruitment, well done.”

 

PA- Media Company

“I directly reported to Roland for 5 years, he was an inspirational leader, bringing a lot of successes to the offices that he ran. He is dedicated, loyal & determined & I wouldn’t hesitate to work with him in the future.”

 

Head of Finance – Utilities Company

“Roland is a great recruiter to work with; he knows his clients well and really listens to what his candidates are looking for before making recommendations that were always relevant.”

 

HR Manager – Hotel

“MRK Associates have provided excellent specialist support to our Revenue Management Team over the last 6 months. Tom clearly demonstrated his knowledge and expertise in the recruitment of revenue candidates and we have now got a great team in place. I would certainly recommend Tom to help any business in their revenue management recruitment process.”

 

Finance Director – Property

“I have worked in partnership with Rob Sussum for around 20 years on both sides of the market. His knowledge and advice has been second to none and I have always felt able to pick up the phone and seek knowledge on the market before deciding on my next steps. I never hesitate to give MRK a role, their results and therefore my confidence in them is so high, I often give them exclusivity.”

 

Human Resources- Cruise Company

Tom is one of the best recruiters I’ve had the pleasure of dealing with to date. As an employer, I would be looking for a recruiter who had my business interests at heart, who would speak to candidates as a partner and would keep candidates fully in the picture of developments. Tom does this and more.

He has the perfect balance of contact without harassing and engages candidates on a personal level whilst remaining unfailingly professional throughout the process. A real pleasure to do business with and represent our organisation.

 

Candidate Testimonials

 

Group Operations Analyst

The service I received from Roland of MRK Associates has been very good and extremely efficient. After expressing my initial interest in a job role that was advertised online, MRK Associates were prompt in contracting me to have the initial conversation in which I was able to clarify my experience/ skill set and requirements and also gauge a better understanding of the role and the business paging for the role. Following this initial discussion with Roland he immediately set about presenting my CV/ application to clients and kept me updated regularly on the progress.  After successfully securing an interview, Roland offered valuable advice in preparing for the interview which ultimately helped me relate my key skills to the role being applied for and sell myself more effectively. Following my interview, I was kept up-to-date with progress and feedback on a regular basis up until my offer and acceptance of the role. As a result, I am now happily in a role which has met all my requirements that were specified with MRK Associates.

In Summary, I have been very impressed with the quality of service I have received from MRK. They are reliable, efficient, professional and above all- truthful. The communication and regular updates were great and all queries/ questions I raised with Roland were answered in good time. I would highly recommend MRK who have helped me find the exact job I wanted in the right location.

 

Accounts Assistant

“Leah contacted me on a Wednesday, and secured a role for me the following day. I could not have asked for a more efficient process and I can tell she definitely went the extra mile to make things easy and quick for me. Friendly, personable and easy to talk too, I highly recommend her to anyone looking for a finance based role.”

 

Group Revenue Manager

“I wanted to provide you with a good review and recommendation as a thank you for your fantastic support throughout the recruitment process. From our initial discussion until the offer, MRK have provided me with a lot of insights regarding the company, and you were able to share your views about what the recruiting manager was really looking for in the candidate for this role. Which was something that was not laid out clearly in the job description. I did really appreciate the fact that you followed with me and the recruiting manager very thoroughly after each meeting, and you kept the momentum and pace going throughout the whole process. It was been the best recruiting experience I have had, mostly due to your professionalism, which is something that is becoming rare these days, since most recruiting company just want to acquire candidates in their database, and that’s where it stops. MRK have not acted like that at all, and that makes MRK stand out above other recruitment agencies, and terms of the quality of the service provided. I will gladly recommend you to anybody looking to change roles.”

 

Finance Manager

“Roland stands out from the crowd as he genuinely cares about his candidates. Ally this to his vast knowledge of his market and you have a winning combination.”

 

Management Accountant

“I would recommend MRK, if you are looking for a recruitment specialist with a difference. They have dedicated and professional individuals who genuinely cares about their candidates and will work hard to find the right fit for all parties. The level of support I received from MRK was fantastic, due to the vast knowledge that he has of the market.”

 

Revenue Analyst Manager

“I have had the pleasure to work with Thomas Finn from MRK Associates on my Job hunt for a Revenue Manager Position. It was not the first time i have been contacted by agencies but the first time i have been hired through an agency and not directly. From the moment I applied for the job I was immediately (within 5 minutes) contacted by Thomas who helped liaise with the recruiter and organise my interviews very quickly – all being within two weeks’ time.  Everything has been really easy and smooth, and I was pleasantly surprised with Thomas quickly following up after each interview. The recruitment process was super quick and made easy, especially with the professional attitude, quick action, efficiency and reliability which I had the pleasure to see liaising with Tom. The professionalism with which my case was dealt with by Thomas should be an example for every recruitment consultant. It has definitely been the best experience liaising with a recruitment professional that I have had to date and I would strongly recommend it or use MRK Associates again in the future.”

 

Financial Analyst

“MRK coached me for my interview with their client. I feel that this was instrumental in me landing my present contract. They are very honest and professional and took the time to truly understand my requirements. I recommend MRK  if you are looking for a recruitment specialist who will ensure that the candidate and the client are an excellent fit.”

 

Managing Partner

“I approached MRK Associates when I was looking for a career change and the level of professionalism, support and honesty I received from them was quite simply second to none. I would recommend MRK if you are looking for a recruitment specialist with a difference, as their number one priority is the client.”

 

Revenue Inventory Controller

“I would be happy to recommend you and MRK to anyone seeking a new role in their career. Having dealt with a number of recruitment consultants and recruitment agencies over the years it was nice to speak to someone really professional who understood my experience and skills very well and put me in the job that matches them perfectly without me even applying to it the position. You were extremely knowledgeable and patient in guiding me through the stages of the interview process and kept me updated at every stage.”

 

Finance Director

“As a candidate I have found MRK always engages well with me and gives me a sense of assurance that they knows what they is talking about without any extremes of exaggeration etc. I have felt confident that MRK has got a good measure of my skill sets to match to possible vacancies and so the opportunities that they have run past me have always been relevant to me …which is not the case with some other agencies. I would recommend them highly.”

 

Director of Restaurant

“My experience of working with MRK was a hugely positive one. They kept me informed and updated throughout the entire process and made what could have been a stressful transition seem easy. I would recommend MRK to anyone looking to broaden their horizons.”

 

Revenue and Pricing Analyst

“From the moment I made contact with MRK I felt at ease, they were able to guide me though my application process and interview preparation providing me with all the information i needed to make my interview a success.  I was offered a role and they were able to help me negotiate terms that suited me. At all times, I felt they had my best interests in mind. After accepting the job offer MRK stayed in contact, they didn’t need to as strictly speaking their job was done but they did and I’m very thankful for the continued advice they gave me as I prepared to leave my previous role. MRK Associates were professional, friendly and approachable at all times. I’m not sure if I would have been successful in my job application had it not been for their efforts and I’m very thankful that they were there to guide me. I will continue to and already have recommended them to friends who are looking for employment opportunities.”

 

Group Revenue Manager

“I reached out to MRK Associates after I was made redundant from my role.  Since then they have stood head and shoulders above all other recruiters from all different areas I have reached out to including large corporate HR companies.  They are very proactive calling me on a regular basis to check on how I was progressing even though they didn’t have an assignment.  I always feel they are working for me and my best interests and listening to what I want next.  MRK was able to secure me a short term project which I not only enjoyed but has potentially opened up a path towards interim work I hadn’t previously considered. They are totally professional and if I was ever in a position to need a recruitment agency MRK Associates would be the first company I would call. They are real star.”

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MRK Associates are finalists in Hertfordshire Business Awards 2017
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